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Purchasing & Return Policies
Guarantee & Returns We will give refunds
only to buyers of items that were NOT custom made. If an item is custom, we will not accept a return on it. It is the
buyer's responsibility to pay for postage on returned items. All returns must be made within 10 days
for full refund, less shipping. A credit will be made to your credit card when the item is received back. We can
not accept returns on "used" items purchased on the website (they are custom consignments and sold "as
is".) Custom Orders We will
guarantee a great fit! If for any reason the item that was custom made does not fit properly, we will complete one
FREE alteration. The buyer is responsible for postage to us...but we will cover the return postage. We are
not responsible for poor measurements. Please have another seamstress take the measurements, or double check yourself
after taking them. We will not take returns on custom orders because of mistaken measurements. Most
of the time we can get a custom order out to you in about two weeks. Sometimes it takes a little longer. If you
have to have an outfit by a certain date, it is better to schedule it. Our book fills up fast in the spring and summer.
We work off of deadlines, so please let us know what final date you would need your outfit by. If you have any
questions, please contact us! $18.50 |
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